What is JumpRopeCanada.ca?

JumpRopeCanada.ca is a website dedicated to offering high-quality jump ropes and related products/services to customers in Canada from Jump Rope Canada Inc. Our goal is to provide a convenient and user-friendly platform where customers can purchase quality Canadian-made jump ropes and related items at a fair price.

What kind of products does JumpRopeCanada.ca offer?

We offer a variety of jump ropes, including PVC and beaded, as well as jump rope accessories such as replacement JRC handles. We also offer jump rope accessories, such as replacement ropes and carry bags.

Are the jump ropes on JumpRopeCanada.ca suitable for all ages?

Our jump ropes are suitable for all ages, but we recommend that children be supervised by an adult when using them.

What are the shipping options?

JumpRopeCanada.ca offers shipping within Canada. Shipping costs and delivery times will vary based on your location and the size of your order.

How do I place an order on JumpRopeCanada.ca?

Placing an order on our website is easy. Simply browse the SHOP and select the items you would like to purchase, and add them to your shopping cart. When you're ready to checkout, follow the prompts to enter your shipping and payment information.

Can I track my order?

Yes, once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track your order by clicking on the tracking number in the email or on our website.

What is the warranty on JRC products?

JumpRopeCanada.ca offers a lifetime warranty on all our JRC signature handles. If you receive a product that is defective, please contact us within 90 days of receipt.

What is your return policy?

Due to the nature of jump rope products, we do not offer any returns.

What if I receive a damaged or defective product?

Every JRC product is hand-assembled in Canada. Due to shipping, sometimes items might be damaged or defective, please contact us within 72-hrs from your delivery acceptance to discuss options.

WHAT IF MY PACKAGE GETS RETURNED IN THE MAIL?

We use Canada Post (CP) as our primary shipping partner across Canada. Internationally, CP will ship the package and then transfer it to the primary shipping service in the country. After failed delivery attempts, the international shipping service will return the package to our office - please note that this is out of our control. Upon receiving the package, we can re-ship the package to you for an additional fee or provide a refund less the cost of shipping.

Is my personal information secure on JumpRopeCanada.ca?

JumpRopeCanada.ca takes the security of your personal information seriously. We use secure servers and encryption to protect your personal information, and we do not share your information with any third parties. For more information, please see our Privacy Policy.

How do I contact JumpRopeCanada.ca?

You can contact us by email at hello@jumpropecanada.ca or by using our contact form on our website. Our customer service team is available Monday-Friday, 9 AM-5 PM Eastern Time.